Your privacy and data security are our top priorities. Learn how we collect, use, and protect your information.
Last updated: October 19, 2025
At Complify AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our compliance automation platform. We are committed to transparency and ensuring your data is handled with the highest standards of security and care.
By using Complify AI, you agree to the practices described in this policy. If you have any questions or concerns, please contact us at any time.
We collect information necessary to provide and improve our services:
Name, email address, company name, and job title when you create an account.
Information about how you interact with our platform, including feature usage, session duration, and navigation patterns.
Compliance documents, policies, and other files you upload or create within the platform.
IP address, browser type, device information, and cookies for analytics and security purposes.
We use your information to deliver, maintain, and enhance our services:
To provide compliance automation and document management tools
To authenticate users and maintain account security
To analyze platform performance and improve user experience
To communicate important updates, security alerts, and support
To comply with legal obligations and protect against fraud
We do not sell your personal information to third parties. Your data is used solely to support your use of Complify AI.
We implement industry-leading security measures to protect your data:
End-to-end encryption for data in transit and at rest
Regular security audits and vulnerability assessments
Strict access controls and authentication protocols
Secure cloud infrastructure with redundancy and backups
While we take every precaution to safeguard your information, no system is completely secure. We continuously monitor and update our security practices to address emerging threats.
We retain your data for as long as your account is active or as needed to provide our services. When you close your account, we will delete your personal information within 90 days, unless retention is required for legal, regulatory, or legitimate business purposes.
You have the right to request deletion of your data at any time by contacting our support team. We will process such requests promptly in accordance with applicable laws.
We work with trusted third-party service providers to support our operations:
Cloud hosting providers for infrastructure and storage
Analytics tools to understand platform usage and performance
Payment processors for subscription billing
Email service providers for communications
These partners are contractually obligated to protect your data and use it only for the services they provide to us. We do not share your information with third parties for their marketing purposes.
If you have questions about this Privacy Policy or how we handle your data, please reach out to us:
123 Innovation Drive
San Francisco, CA 94105
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or through the platform. Your continued use of Complify AI after such changes constitutes acceptance of the updated policy.